JetBlue

JetBlue Card from American Express

Get 20,000 points

After you spend $1,000 in purchases on the Card within your first 3 months of Card Membership.

Learn More

Terms and restrictions apply.

Membership Rewards

Membership Rewards

Turn Membership Rewards® points from American Express into TrueBlue points with simplicity and speed.

Learn more

Internet Explorer 6 users: There is currently a login error in Internet Explorer 6. Please consider upgrading your browser or downloading one of the following supported browsers:

Are you a TrueBlue member who enjoys a certain, shall we say, status? Now until April 18, 2014, sign up for the TrueBlue Mosaic Challenge, where you can earn Mosaic membership fast – 90 days to be exact. Earn 3,750 base flight TrueBlue points during your Challenge period to qualify for Mosaic through December 31, 2015.*

Do you also belong to another airline loyalty program that—let’s be honest here—may not be living up to your high-flying standards? You’re in luck. For those members with a certain status, we’ll automatically give you Mosaic for the rest of 2014 when you’re enrolled in the Mosaic Challenge. If you complete the Challenge you’ll stay leveled up through 2015.*

It’s time you step it up to the next level with JetBlue. Here’s how:

Sign up for TrueBlue if you’re not already a member. It’s free!

You're not a Mosaic member-yet. You're already a Mosaic member.

Are you currently enrolled in one of these
airline loyalty programs with the
specified top-flier status?

Are you qualified for Mosaic
status for 2015?

Complete the Mosaic Challenge! Start flying: You have 90 days to earn 3,750 base flight points. We’ll tell you when your 90-day Challenge period begins. (Don’t worry, it won’t begin before you get accepted!) Successfully finish the Challenge, earn Mosaic status through 12/31/2015*, and enjoy those extra flying perks.
Before 4/18/2014, email us your valid TrueBlue number and proof of status in one of the airline loyalty programs. Before 4/18/2014, email us your valid TrueBlue number.

Those accepted into the Challenge will have 90 days to earn 3,750 base flight TrueBlue points and qualify for TrueBlue Mosaic through December 31, 2015*. Base flight points are the 3 points per $1 you earn on the base fare of your individual JetBlue flight. Plus, if you are currently enrolled in one of the following airline loyalty programs with the specified status, you will automatically qualify for Mosaic for the rest of 2014 when you sign up for the Challenge. Then, if you complete the Challenge, keep your Mosaic status through December 31, 2015.

You must be currently enrolled in:

  • Alaska Airlines®: Mileage PlanTM MVP® Gold or MVP® Gold 75k
  • American Airlines®: AAdvantage Platinum® or Executive Platinum®
  • Delta®: SkyMiles Medallion® Gold, Platinum or Diamond
  • Southwest®: Rapid Rewards® A-List Preferred or Companion Pass
  • United®: MileagePlus® Premier® Gold, Platinum or Premier1K®
  • US Airways®: Dividend Miles Preferred Gold, Platinum or Chairman

You must be a TrueBlue member. If you are not a TrueBlue member, sign up for free at jetblue.com/trueblue.

  • a. Before 4/18/2014 (11:59 PM EST), email mosaicchallenge@jetblue.com with your valid and current TrueBlue number in the body of the email. If you are a member of one of the airline loyalty programs with the specified status above, also include your most recent statement, current credentials card, or some other documentation showing your current membership and status.
  • b. You will receive an email acknowledging that TrueBlue has received your application for the Mosaic Challenge and is reviewing it. Please allow approximately 2 weeks for the review of your information.

Approximately 2 weeks after you send your Mosaic Challenge application email, you will receive an email from TrueBlue that will inform you whether your application has been accepted. If you have been accepted, we will let you know when your 90-day challenge period begins. (Don't worry, it won't begin before you get accepted!) Also, if you sent valid proof of enrollment/status in one of the eligible airline loyalty programs, the email will confirm that your Mosaic status has kicked in for 2014.

You will have 90 days to complete the Mosaic Challenge by earning 3,750 base flight points. (Base flight points are the 3 points per $1 you earn on the base fare of your individual JetBlue flight purchase. All other bonus points, partner points and booking bonuses do not count.) If you successfully complete the Challenge, you will receive an email from TrueBlue notifying you that you have earned TrueBlue Mosaic through December 31, 2015 and when you can start enjoying additional Mosaic benefits.

Be fee free logo

Be fee free

JetBlue change and cancellation fees will be waived for Mosaic members and others on their itinerary.1

Earn fast logo

Earn fast

Earn 15,000 bonus points immediately upon qualifying for 2015 Mosaic status.

Even More® Space logo

Even More® Space

Stretch out and relax by redeeming your points for an Even More Space seat.

Even More® Speed logo

Even More® Speed

Cut down on the time it takes to get to your gate with complimentary access to an expedited security line.

Early boarding logo

Early boarding

Be among the first to board and get early access to overhead bin space.

Bonus points logo

Bonus points

Earn an additional 3 TrueBlue points per dollar on your JetBlue flight, for a total of up to 9 points per dollar if you book on jetblue.com.5

1st and 2nd bag free logo

1st and 2nd bag free

Now when you fly, you and others on your itinerary can check both the first and second bags for free.2

Dedicated Customer Service Line

Dedicated Customer Service Line

Access to a dedicated Customer Service Line available 24/7.

 

Terms & Conditions

*TrueBlue Mosaic® Challenge Terms: You must apply for the TrueBlue Mosaic Challenge ("Challenge") by April 18, 2014 (11:59 PM EST) by emailing mosaicchallenge@jetblue.com with your valid and current TrueBlue number in the body of the email. If you are currently enrolled in one of the eligible airline loyalty programs with the specified eligible status, your email also must include proof of your current enrollment and status. Eligible airline loyalty programs and statuses are: Delta® SkyMiles Medallion® Gold, Platinum or Diamond; United® MileagePlus® Premier® Gold, Platinum or Premier1K®; American Airlines® AAdvantage Platinum® or Executive Platinum®; US Airways® Dividend Miles Preferred Gold, Platinum or Chairman; Southwest® Rapid Rewards® A-List Preferred or Companion Pass; and Alaska Airlines® Mileage PlanTM MVP® Gold or MVP® Gold 75k. Travelers showing valid enrollment and status with an eligible loyalty program will qualify for TrueBlue Mosaic status for the remainder of 2014; other participants must complete the Challenge in order to enjoy Mosaic status for the remainder of 2014; all participants must complete the Challenge in order to enjoy Mosaic status for 2015 (1/1/15 - 12/31/15). Mosaic status and benefits will not be effective until JetBlue notifies you via email of your Mosaic status; no retroactive Mosaic status or benefits will be granted. JetBlue will have the right to deny any application or to refuse entry into the Challenge or to deny Mosaic status to anyone, in JetBlue's sole discretion. In order to successfully complete the Challenge, accepted participants must earn 3,750 base flight TrueBlue points within the 90-day period specified by JetBlue, in its sole discretion. Base flight TrueBlue points are the 3 points per $1 that TrueBlue members earn on the base fare of their individual JetBlue flight. JetBlue flights are flights operated by JetBlue and purchased with a JetBlue flight number. All other bonus points, partner points, booking bonuses or any other points will not count towards the 3,750 point requirement. You must enter your TrueBlue number at the time of booking a JetBlue flight in order to earn TrueBlue points towards the Challenge. The amount of base flight points earned by a Challenge participant will be solely determined by JetBlue and its tallying. JetBlue will be the sole and official timekeeper that will determine, in its sole discretion, when the 90-day Challenge period for a participant begins and ends. Whether or not a Challenge participant has completed the Challenge and earned TrueBlue Mosaic will be solely determined by JetBlue. JetBlue shall not be obligated to review any records or other documents or information from Challenge participants or to consider any arguments by Challenge participants. JetBlue shall have the right to disqualify from the Challenge any participant JetBlue deems, in its sole discretion, has violated the terms of the Challenge or engaged in any type of fraud, misrepresentation or improper conduct. JetBlue may, in its sole discretion and for any reason, without notice or liability, modify or terminate the Challenge at any time. All deadlines based on Eastern Standard Time. Additional restrictions apply. See the TrueBlue Terms and Conditions for details.

1Members with a valid TrueBlue Mosaic badge will not pay the applicable JetBlue change/cancellation fee when they change or cancel their JetBlue flight or JetBlue Getaways vacation reservation. The change/cancel fee will also be waived for any traveler on the same reservation as the Mosaic member; the change/cancel fee for any other traveler not on that same reservation will still apply. For changes, a flight fare increase or Getaways package price increase may apply, and for Getaways, other Travel Supplier change or cancellation fees may still apply. For tickets booked through an entity other than JetBlue, booking agent or other third party change or cancellation fees may still apply. The Mosaic member will be responsible for any increase in fare or package price and for all change/cancellation fees other than the JetBlue change/cancellation fee, all of which must be paid at time of change or cancellation or when required by the party assessing the fee.

2Weight and size limits and exceptions for itineraries including flights marketed or operated by other airlines apply.

3No blackout dates apply to use of TrueBlue points on JetBlue flights operated by JetBlue. Blackout dates may apply to partner or code share or interline flights.

4Certain flights require more points and higher government taxes/fees to redeem award travel. The number of points required for a particular flight is based on the published base fare at the time of booking, which depends on, among other things, the flight chosen and applicability of peak travel periods. Taxes and fees apply to award flights, are the responsibility of the passenger, and will vary based on your departure and destination cities. For domestic award flights, taxes/fees range from $2.50-$5.00 for one-way and $5.00-$10.00 for roundtrip flights. For international award flights, taxes/fees range from $2.50-$142.70 for one-way and $28.22-$147.70 for roundtrip flights. Award flight fares also do not include fees for oversized/overweight/extra baggage, $25 fee per person for fares purchased by phone or at an airport or ticket office, and other fees for products/services sold separately. To view baggage fees and other optional services and fees, click here. Taxes and fees must be paid at time of award flight booking and are subject to change as required by law.

5TrueBlue members earn three (3) TrueBlue points per dollar spent on their individual JetBlue flight, plus three (3) bonus points per dollar for flights booked on jetblue.com, for a total of six (6) TrueBlue points per dollar. Members with a TrueBlue Mosaic badge will earn an additional three (3) bonus points per dollar spent on their individual JetBlue flight, plus the three (3) bonus points per dollar for flights booked on jetblue.com, for a total of nine (9) TrueBlue points per dollar. Points will be earned on the base fare of the flight only. Points will not be earned on government taxes/fees, travel insurance, or other fees or charges (e.g., change/cancel fees, etc.) All TrueBlue Points are subject to the TrueBlue program Terms and Conditions.